Patient Access Representative
Part-Time
Monday-Friday
No Weekends and No Holidays
About Us:
Keystone Patient Access Center is dedicated to providing exceptional service to our patients. We are looking for a team player with a desire and willingness to learn!
Responsibilities:
- Answer phone calls promptly (by the third ring).
- Determine the reason for the contact and provide appropriate information.
- Direct callers to the correct individuals or departments.
- Assist patients by scheduling appointments through various channels (phone, Solution Reach, EMR).
- Reschedule appointments as necessary.
- Book incoming referrals.
- Assist with mailings and other projects as call volume allows.
Qualifications:
- High school diploma or GED required.
- Experience in a healthcare setting is highly preferred.
- Proficiency with telephones and computers.
- Excellent customer service skills.
- Spanish speaking is always a plus but not required.
Why Join Us?
- Enjoy a supportive and dynamic work environment.
- Comprehensive benefit package
- Grow your skills and career with us!
If you are enthusiastic about helping others and thrive in a fast-paced office setting, we would love to hear from you!
Equal Opportunity Employer
Keystone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.
