IT Technician II
Location: Keystone Professional Center – 111 Chambers Hill Drive
Schedule: Monday – Friday | Full Time (40 hours/week) | No weekends or holidays
General Summary
Keystone Health is seeking a knowledgeable, dedicated, detail-oriented IT Technician II to join our growing Information Technology team. This full-time role provides onsite and remote technical support for more than 625 employees across a Microsoft-based environment. The IT Technician II will troubleshoot and resolve hardware, software, and network issues, ensuring seamless daily operations that support patient care.
Key Responsibilities
- Provide technical support for computers, printers, software applications, and related systems both onsite and over the phone.
- Troubleshoot, diagnose, and resolve hardware and software issues in a timely manner.
- Maintain and support network and Wi-Fi connectivity, including switches, routers, and cabling.
- Assist with the implementation, installation, and configuration of personal computers, software, and networking equipment.
- Skills to diagnose and identify software/hardware issues, and the insight to develop technical information material and asset inventory data.
- Collaborate with team members to ensure compliance with IT policies, procedures, and security standards.
Qualifications
- Associate’s degree in a technology-related field required.
- Minimum of 5 years of experience supporting PCs, software, and end-user environments.
- Minimum of 2 years of experience with IP networking, routing, and Internet access support/installation.
- Strong knowledge of Microsoft operating systems, applications, and file management.
- Excellent interpersonal skills with the ability to provide courteous, effective user support.
- Experience working in a healthcare setting with HIPAA compliance is preferred.
Why Keystone Health?
At Keystone Health, you’ll find more than just a job — you’ll discover a career with purpose. You will support the company’s mission of providing quality care to everyone—especially the medically underserved. We offer a lucrative benefit package including healthcare benefits, competitive pay, comprehensive benefits, and the opportunity to make an impact every day.
Keystone Health is a Federally Qualified Health Center with office in Chambersburg, PA
Equal Opportunity Employer
Keystone Health provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.
