About the Role:
The Bilingual Pharmacy Cashier plays a critical role in ensuring a smooth and efficient customer experience at Keystone Pharmacy. This position involves managing transactions accurately while providing exceptional customer service in both English and Spanish, enhancing communication with our customers. The role requires attentiveness to detail in handling payments, processing prescriptions, and maintaining confidentiality in compliance with healthcare regulations. The cashier will also support pharmacy staff by managing inventory and assisting customers with general inquiries, contributing to the overall operational success of the pharmacy. Ultimately, this position is essential in fostering a welcoming environment that promotes patient satisfaction and trust in Keystone Pharmacy’s services.
Minimum Qualifications:
- High school diploma or equivalent required.
- Fluency in English and Spanish required.
- Basic math skills and experience handling cash transactions.
- Strong communication and interpersonal skills.
- Ability to work full-time hours in a fast-paced retail pharmacy environment.
Preferred Qualifications:
- Previous experience working in a pharmacy or healthcare setting.
- Familiarity with pharmacy software and point-of-sale systems.
- Knowledge of medical terminology and prescription processing.
- Customer service training or certification.
- Ability to handle sensitive information with discretion and professionalism.
Responsibilities:
- Process customer transactions accurately and efficiently using the pharmacy’s point-of-sale system.
- Greet and assist customers in both English and Spanish, addressing their questions and concerns with professionalism and empathy.
- Verify prescription information and collaborate with pharmacy staff to ensure proper handling and dispensing of medications.
- Maintain cleanliness and organization of the cashier area and assist with inventory management as needed.
- Adhere to all privacy and security policies to protect patient information and comply with healthcare regulations.
Skills:
The required bilingual communication skills enable the cashier to effectively assist customers, ensuring clear understanding and satisfaction. Attention to detail and basic math skills are essential for accurately processing transactions and managing payments. Strong interpersonal skills facilitate positive interactions with customers and pharmacy staff, fostering a collaborative work environment. Preferred skills such as familiarity with pharmacy software enhance efficiency in daily operations and support accurate prescription handling. Additionally, discretion and professionalism are critical in maintaining patient confidentiality and adhering to healthcare regulations.
Keystone Health is a Federally Qualified Health Center with offices in Chambersburg, PA
Equal Opportunity Employer
We provide opportunities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital status or any other characteristic protected by law.
