Keystone Health’s Crisis Intervention Program provides mental health and drug and alcohol services throughout the Franklin and Fulton County areas. These services are provided by hotline and/or face-to-face contact in the Crisis office or the local hospital emergency departments.
Hotline – available 24/7
The Keystone Health Crisis Intervention Hotline is available 24 hours a day, 7 days a week. Just text or call “988” to receive help for crisis situations. No appointment is necessary. When someone contacts the Hotline, they will have the opportunity to talk privately with trained Crisis staff. The staff will listen, support, and supply the caller with appropriate resources to help them deal with their personal crisis. If further assistance is needed, Crisis staff may suggest the caller go to the nearest emergency department.
Walk-In Services
Walk-in services are available by going to one of our Crisis offices or the Chambersburg Hospital Emergency Department. This face-to-face visit consists of an assessment and referral for appropriate follow-up care, which may include some medical tests in the emergency department and evaluation for possible inpatient treatment.
- Monday-Friday, 8 am-5 pm (please arrive by 4 pm to ensure same-day services): 133 W. Catherine Street, Suite 102, Chambersburg, PA
- Monday-Friday, 3 pm-7 pm: 112 N. Seventh Street, Chambersburg, PA (The Crisis office is next to the Chambersburg Hospital Emergency Department. It is not necessary to check into the Emergency Department during these hours.)
- Weekends and after hours: 112 N. Seventh Street, Chambersburg, PA (Please check in at the Chambersburg Hospital Emergency Department.)
Mobile Services
Mobile services are provided when assistance is requested by a local agency, school, or law enforcement.




