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Employee Spotlight – Heather Lowe

Heather pictured with her husband, Josh, and their daughter Sydney.

The Keystone Health Employee Spotlight for July shines on Heather Lowe, of Keystone’s Purchasing Department!

Heather began her career at Keystone in 2008 when she was hired as a scheduler at Keystone Pediatrics. Over the course of her nine years there, she worked her way up to Lead Scheduler.

“I had previously been working at a salon as a massage therapist, and was looking for something new,” she said. “I was told by a friend who worked at Pediatrics what a great place it was to work, and what a great group of people I would be working with. And she was right. Over the years I have made many, many friends at Keystone and consider them to be my work family. We are always there for each other through the good and the bad. I lost my mom in 2014 and my work family was there for me and helped me get through one of the toughest times in my life. I will always be grateful for that.”

Heather moved to the administrative side of operations this year when she accepted a position as a purchasing agent in February.

“I have many things I like about my job but my favorite thing is being able to learn new skills almost daily,” she said. “I like the challenge of learning a new system or way of doing things. I am still pretty new in Purchasing so every day is something new and exciting.”

Heather puts her new skills to work each day by doing a variety of things to help keep the department running smoothly – and that usually means a busy schedule.

“When I come in in the morning I sort through my many emails and check the status of orders or answer questions about items or orders that any of the employees or vendors have,” she said. “Throughout the day I get assigned orders and process them through the various vendors Keystone partners with. I also help analyze the cost for larger items and projects, and sometimes you will see me at various Keystone locations delivering orders or picking up items.”

One thing that hasn’t changed since starting her new position is that Heather is still proud to work at Keystone.

“I enjoy working for a company who does so much for our community and the people in it,” she said. “Being in purchasing I have the chance to see just how much Keystone is involved in and its pretty amazing. I know that what we do matters. Even the smallest thing can make a big difference. I know that Keystone has the best providers, nurses, and staff around and I am proud to work alongside them.”

Heather also keeps busy in her personal life. She lives in Upperstrasburg with her husband, Josh, and their two-year-old daughter, Sydney. She enjoys spending time with family (including yearly trips to Michigan to visit her husband’s family), cooking, road trips, relaxing with her favorite TV shows and movies, and reading. Some of her favorite books are The Lord of the Rings, The Narnia series, The Night Circus, and anything by James Patterson.

Something people may be surprised to learn about Heather is that she grew up as a “military brat” and lived in many different places around the world.

“My dad was in the Air Force and we lived in Virginia, England, Germany, New Mexico, South Carolina, and here in PA,” she said. “In those years I got to see some amazing things like Paris, London, The Grand Canyon, all kinds of castles, and so much more. I was a very lucky kid to be able to experience all of that at such a young age. All of my family lives either here in Chambersburg or various other outlining areas.  Though I have not lived here all my life I feel at home here. I grew up chasing lightning bugs and going to ox roasts, festivals, and have childhood friends here.”

Thank you, Heather, for all that you do for Keystone and our patients!